What can I do if the product gets damaged or spoiled?

If the product gets damaged or spoiled, please share clear photos or a video of the issue with us within 5 hours of receiving by emailing care@oorla.com.

This will help us assess the situation and provide you with a quick resolution—whether it’s a replacement, refund, or store credit.

We’re here to ensure you have a great experience with Oorla, and we’ll do our best to make things right.

Updated on: 03/06/2025